Talk about poor service. I have a Parker Duofold pen that I bought many years ago. When I bought it it was supposed to have a lifetime warranty. When I got home from holiday recently, I went to use my pen and the barrel was broken.
Now, this isn’t some cheap pen that you throw away after a couple of years, this is a quality pen that you keep for a lifetime.
Only now they elk me that it appears that the pen has been dropped. After 26 years of course it looks like that. That’s wear and tear, the patina of living.
So now they won’t fix or replace the barrel. Not good Parker! Not good your agent in Australia, Newell Brands.