I found out recently that my website designer has made a mistake when setting up the automated payments connection to paypal. This affects subscriptions started in September 2012 – December 2012.
The mistake has meant that only the first payment has been made, and your learn.archoncad account may not access the subscriber content after the end of your first period. For example, if you subscribed to the monthly subscription, you will not be able to watch the videos after the first month, if you subscribed to the 4 monthly subscription, you will not be able to see the movies in month 5, and so on.
This affects subscriptions started in September 2012 – December 2012.
I’m really sorry about this.
The solution is to Log in.
Then click on the Subscribe menu.
Choose the subscription you want by clicking on Sign Up.
Then subscribe again.
This issue was discovered on 26th December 2012, so if you have subscribed to the new website before this date, you will need to fix your subscription to view the subscriber content.
Again, I’m really sorry to have to tell you this.